Shipping policy
Shipping Policy
Thank you for shopping with SpinScrub™. We are committed to providing reliable shipping and order tracking for all customers.
Order Processing Time
Orders are typically processed within:
- 1–3 business days
Orders are not processed or shipped on weekends or holidays.
During high-demand periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on destination:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada | 7–15 Business Days |
| United Kingdom | 7–15 Business Days |
| Australia | 8–18 Business Days |
| Europe | 8–18 Business Days |
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
We currently offer:
Free Standard Shipping
on all qualifying orders.
Shipping promotions may be changed or removed at any time without notice.
Order Tracking
Once your order has shipped, you will receive:
- A shipping confirmation email
- A tracking number (when available)
Tracking updates may take several days to appear after shipment.
Delayed or Lost Packages
SpinScrub™ is not responsible for delays caused by:
- Customs clearance
- Carrier disruptions
- Weather conditions
- Incorrect shipping information
If your package appears lost or delayed, please contact our support team and we will do our best to assist you.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
If an incorrect address is provided:
- We cannot guarantee order replacement or refund
- Additional shipping charges may apply for reshipment
Please contact us immediately if you notice an error in your shipping details.
Customs & Import Taxes
International customers may be responsible for:
- Customs duties
- Import taxes
- Additional fees imposed by local authorities
These charges are not included in product or shipping prices.
Split Shipments
In some cases, items may ship separately depending on:
- Warehouse availability
- Supplier inventory
- Product type
You may receive multiple tracking numbers for a single order.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos or videos of the damage
We will review your case and provide assistance as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us: